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Customer Sentiment Analyzer
Deprecated
Sentiment Analysis
TensorFlow
v1.5
For detecting customer frustration and satisfaction levels from text interactions, optimized for financial services context.
Model Information
TypeSentiment Analysis
FrameworkTensorFlow
ArchitectureBiLSTM
Parameters0.02 M
Size0.1 GB
ProviderNot specified
Test Status
Last testedMay 7, 2025, 1:45 PM
Tests passed68/90
Current versionv1.5
Use Cases
Primary Use Case
FinServe Customer Support Chatbot
Associated Use Cases
FinServe Customer Support Chatbot
Tags
sentiment-analysis
customer-support
nlp
Created by David Wilson on Oct 15, 2024, 11:20 AM
Last updated on May 7, 2025, 1:45 PM